Last Updated: Saturday, February 22, 2025

Thank you for choosing dynating! We are dedicated to providing you with the best shopping experience. To ensure transparency, we invite you to review our detailed shipping policy below.

1. Processing Time
We aim to process all orders within 2-3 business days. Orders placed on weekends or public holidays will be processed on the next available business day.

2. Shipping Methods
We partner with trusted carriers like FedEx and UPS to deliver your purchases with reliability and care.

3. Shipping Rates
We are delighted to offer free shipping on all orders, regardless of size or weight. Enjoy hassle-free delivery to your doorstep at no additional cost.

4. Domestic Shipping (United States)
We proudly offer domestic shipping within United States, with a delivery window of 4-7  business days.

5. International Shipping
We currently ship internationally to the United States, Canada, and the United Kingdom. Please be aware that customs, duties, and taxes associated with international shipments are the responsibility of the customer.

International Shipping Delivery Times:

  • United Kingdom: 5-7 business days
  • Canada: 7-10 business days

Please note that delivery times may vary based on the destination and other external factors such as customs.

6. Tracking and Confirmation
Once your order is shipped, you will receive a confirmation email with a tracking number. This will allow you to monitor the status and progress of your shipment.

7. Customs, Duties, and Taxes
International customers are responsible for paying any customs duties, taxes, or additional fees that may apply during the shipping process. We recommend checking with your local customs office for further information.

8. Delivery Address
It’s crucial to provide an accurate delivery address when completing your order. We are not responsible for packages delivered to incorrect addresses provided during checkout. Please double-check your address before submitting your order.

9. Lost or Stolen Packages
dynating is not liable for any lost or stolen packages. If your package goes missing, we encourage you to reach out to the carrier directly for assistance with locating your shipment.

10. Contact Information
If you have any questions or need assistance with your order, feel free to contact our customer support team:

Note: Our shipping policy is subject to change without prior notice. We recommend reviewing this policy periodically to stay informed of any updates.

Thank you once again for choosing dynating. We value your trust in our products and services and are committed to providing you with the best experience possible!